Frequently Asked Questions (FAQ)

How do I place an order?

To place an order, you can:

We’ll guide you through design, proof approval, and production process.

How long does it take to make a sign?

Production times vary depending on the type, size and complexity of the sign. Small signs may be ready in 2–3 business days, while large or custom signs can take a few weeks.

Is there a minimum order?

We have a shop minimum of $38.

Installation & Maintenance

Do you offer installation?

Yes, we provide professional installation for most of our signs to ensure they look great and last!

Can you remove old signs?

Yes, we offer sign removal services, whether for replacement or relocation.

Pricing & Payment

How much does a sign cost?

Each sign is custom made, so each has an independent cost.

If you’d like a sign, please give us a detailed description of what you like and what you are looking for via our Inquiry form. If you’re unsure of what exactly you are looking for, please fill out our Sign Finder form and one of our team members will provide you with some options based on your preferences.

What is your payment policy?

We require payment (or in some cases, a PO number) before putting anything into production:

  • For orders over $500, we require a 50% deposit to begin production.

  • For orders under $500, we require full payment to begin production.

What payment methods do you accept?

We accept the following forms of payment:

  • Cash

  • Check

  • Credit/Debit card (2% card processing fee applies)

When payment is due, you will be sent a QuickBooks payment portal, in which you can pay online, or you may call in to pay over the phone.

Special Services

Can you help with permits?

Yes! We can assist in navigating local permit requirements for signage.

Do you offer rush services?

When possible, yes. Rush fees apply, and is dependent on project complexity as well as our schedule.

Do you do neon signs?

We unfortunately do not, but we can replicate a neon sign appearance with LED lights!

Do you offer painting services?

It depends. We only offer painting services if it is to paint over an installation point (extra charges apply, and paint must be provided by customer). We do not offer stylistic/calligraphic painting services.

General Questions

What kinds of signs do you offer?

We offer a wide range of signs, including:

  • Banners

  • Storefront signs

  • Partial vehicle wraps

  • Yard signs

  • Window graphics

  • Channel letters

  • Custom vinyl graphics (CA DOT #s, etc.)

    • And more!

If you have a unique idea, we can bring it to life!

What areas do you serve?

We have serviced locations from Bakersfield to Sacramento — and we are happy to help support you and your sign needs, wherever you are (within California). Travel and labor fees apply.

Can I use my own design?

Yes, of course! Please note that design fees may apply if the artwork is not print ready (AKA: not vectorized and/or pixelated).

Ordering & Production