Frequently Asked Questions (FAQ)

General Questions

  • We offer a wide range of signs, including:

    • Banners

    • Storefront signs

    • Partial vehicle wraps

    • Yard/Corex signs

    • PVC signs

    • Window graphics

    • Channel letters

    • Custom vinyl graphics (CA DOT #s, etc.)

      • And more!

    If you have a unique idea, we can bring it to life!

  • To place an order, you can:

    • Enter your information on our Inquiry or Sign Finder form here on our website

    • Call us directly

    • Visit our shop to speak directly with a Sign Guys associate

    We’ll guide you through design, proof approval, and production process.

  • We have serviced locations from Bakersfield to Sacramento — and we are happy to help support you and your sign needs, wherever you are (within California). Travel and labor fees apply.

  • Yes, of course! Please note that design fees may apply if the artwork is not print ready (AKA: not vectorized and/or is pixelated).

  • Production times vary depending on the type, size and complexity of the sign. Small signs may be ready in 2–3 business days, while large or custom signs can take a few weeks.

  • We have a shop minimum of $40.

Installation & Maintenance

  • Yes, we provide professional installation for most of our signs to ensure they look great and last! Depending on the type of sign and location of the sign, it might require a permit before we install it.

  • Yes, we offer sign removal services, whether for replacement or relocation.

Pricing & Payment

  • Each sign is custom made, so each has an independent cost. Price is typically based on the size/square footage of a sign.

    If you’d like a sign, please give us a detailed description of what you like and what you are looking for via our Inquiry form. If you’re unsure of what exactly you are looking for, please fill out our Sign Finder form and one of our team members will provide you with some options based on your preferences.

  • We require payment (or in some cases, a PO number) before we can put anything into production:

    • For orders over $500, we require a 50% deposit to begin production.

    • For orders under $500, we require full payment to begin production.

  • We accept the following forms of payment:

    • Cash

    • Check

    • Credit/Debit card (3.5% card processing fee applies)

    • ACH payments

    • PO numbers (accompanying documentation required)

    If paying with a credit/debit card, we can send you a QuickBooks payment portal, in which you can pay online.

    If you have any questions about your invoice or payment methods, please call our office at (209) 726-0984.

Design Process

  • To help us create a design, please provide as much detail as possible when submitting your request. If you have preferences, be sure to include:

    • Colors

    • Fonts

    • Styles

    • Patterns

    • Text

    • Graphics and/or logos

    The more information you provide upfront, the faster and more accurately we can bring your vision to life!


  • If a project requires extensive design work - such as logo creation, logo vectorization, or complex custom layouts - time may be billed at $95 per hour as a design or lay-up fee.

    We will communicate any applicable design fees before proceeding.

  • Some projects require multiple layers of vinyl or complex preparation before cutting or printing. A lay-up fee reflects the additional labor needed to properly prepare, align, and process the materials. If this process is extensive, a lay-up fee may apply to cover the added labor.

  • Design proofs are sent to confirm that your project accurately reflects your request, including:

    •  Design layout and appearance

    •  Materials and sign type

    •  Quantity

    •  Sizes and measurements

    •  Overall project specifications

    Proofs ensure everything is correct before production begins.

    While every effort is made to ensure accuracy, occasional errors can occur. This is why the proofing process is critical for both our design team and the customer to verify that all details are correct before final production.

    Customers are responsible for carefully reviewing and approving final proofs, which includes, but is not limited to: spelling, grammar, numbers, measurements, and design elements. Once a proof is approved, the artwork will be produced exactly as approved, and no further changes can be made.

  • Although we take great care to ensure accuracy, occasional typos or errors may make it all the way through the approval process. The proofing process allows both our design team and customers to carefully review all details to ensure nothing is overlooked before final production. 

    If a design error is discovered after approval and the project has already entered production, replacement orders will be charged at 50% of the original project cost. If the error is identified after pickup, customers have 30 days from the pickup date to qualify for the 50% replacement rate.

    After 30 days from picking up your product(s), the project must be reordered at full price.

Special Services

  • Yes! We can assist in navigating local permit requirements for signage.

  • When possible, yes. Rush fees apply, and is dependent on project complexity as well as our schedule.

  • We unfortunately do not, but we can replicate a neon sign appearance with LED lights!

  • It depends. We only offer painting services if it is to paint over an installation point (extra charges apply, and paint must be provided by customer).

    We do not offer stylistic/calligraphic painting services.